We're not sure if BA have officially decided to turn themselves from an airline into some sort of Vaudeville act, but that's certainly the impression they're giving: they've now managed to start mislaying passengers, like the 83 year-old man who they left stranded in Heathrow. During his time there, he had a stroke, a serious fall, and is now facing a £20,000 flight if he wants to return to his home.
What was it PJ O'Rourke used to say about BA in those ads?
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