It being summer, BA is having a mini-crisis: this time it's a massive backlog of baggage. BA say it's down to, ooh, terror alerts; the unions say it's understaffing.
I wonder which could be the real reason: oddly, no other airline has been reporting baggage difficulties, and yet all were affected by the idiocy alerts. And BA does have quite a bit of form for this sort of thing. I wonder.
Tuesday, July 10, 2007
BA hide lost bags behind Bin Laden
Labels:
ba,
baggage,
british airways,
customer service,
terror alerts
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