Chains changed: Pizza Hut

Oh, poor Pizza Hut, still struggling to find a role, pulled between the chundering hell of being a kiddie's canteen and the desire to move upmarket. It doesn't have any new ideas this time round, except adding the word "fantastico" to some menu items.

Some of the upmarketesque flourishes have survived - the goats cheese still lurks on the menu, like a bizarre misprint, and, on the back to the sticky, laminated card touting the (usually broken, never very-hygenic-looking) Ice Cream Factory some not-bad desserts are on offer. The salad bar seems to have changed again, but it was impossible to tell when we went yesterday lunchtime what had been dropped and what had merely run out and left unfilled, but there was some insulting couscous sitting in one of the tubs.

The horrific dip-cheese-stuffed-crust in fondue thing is still there - and surprisingly popular - but the quesadilla starter has been foofed up with the pointless addition of ham. (Or reformed ham containing water, as the menu fesses up in small print.)

When Little Chef finally folds, the tolling bell will be calling for the Hut.

Chains changed: TGI

The summer TGI Fridays menu suggests a chain looking to reign in costs - probably to pay the price of what seems to be about the fourth revamp of the interiors in a about a month. They have started using a nice shade of blue as an accent colour, though, which we wouldn't mind having in our bedroom.

Gone, though, from the menu is a number of their burger options - in particular, the ranch-and-mushroom topping (about the only vegetarian burger addition that had been on offer) has gone; the range of dishes sloshed over with Jack Daniels-flavoured sauces seems to have been taken in hand, too.

The theme this season is 'East Meets West' - because, of course, if you're looking for food with an Eastern theme, where better to go than, erm, an American-themed restaurant. The special two course menu - which edges up in price with every iteration - offers a range of food which it claims is typically American alongside food which is supposedly Eastern. Point to note: There is absolutely no point in even looking at this menu if you're vegetarian. There are no mains for you to choose.

The new menu does offer one surprise: Mac and Cheese bites, which is macaroni cheese in breadcrumbs and surprisingly morish. It's not sophisticated, but then you if you want sophistication, you're not going to to choose a restaurant which blares Sky Sports News over your head, are you?

Chains changed: Pizza Express

The chain restaurants have shed their skins (and wings) and launched their new menus.

At Pizza Express, the Northern Italy themed offering has gone, replaced by Rome - it's all nicely done and well thought-out (the menus are tricked out like busy, snatched holiday snaps) but the pizzas aren't as nice as the Northern ones - the loss of the Funghi Di Bosco is a bit of a blow, especially as the replacement vegetarian offering is one of those "bits of everything" lobbed on which ends up being a bit of an unsatisfying mess.

It would also be nice to see a themed pasta dish on the the menu, too. If you hadn't seen Northern Italy, this would have seemed appealing, but Rome can't compete with the tales of truffle-hunting pigs and donkey festivals. The big city just doesn't have the charm.

China Airlines tries to manage PR fallout

If you were China Airlines - whose safety record makes Soviet-era Aeroflot look like a very careful operation transporting a very fragile cargo very, very gently - you might think the best way to manage PR would be to try and stop their planes catching fire and falling out the sky.

Instead, they're going with the easier their logo out on gutted planes approach.

Local schools visit Climate Camp

Scenes you don't usually see in Climate Camp coverage: Local schools visiting the camp. Heathrow Primary School would be one of three schools demolished to make room for the third runway.

Recommended Restaurant: Beau Jos

Counting down to the next trip to Denver, I'm looking at Beau Jo's Pizza place. They do Colorado Pizzas - the twist being that you get honey to dip the crusts into.

They do a lunch buffet, with a range of pies and salads to pick from, but looking through their website, I'm starting to wonder why I've never had their skillets. Listen to this:

We line the skillet with our signature roasted garlic cream sauce, and then toss in sweet roma tomatoes, artichoke hearts, sliced mushrooms, fire-roasted red peppers and fresh broccoli florets. This masterpiece is then crowned with a three-cheese blend of part-skim low-fat mozzarella, feta and smoked provolone.

The atmosphere is faux-mineshaft - kind of a Coloradian take on British pubs built in the 1980s but with beams and ingelnooks, I suppose - and the pricing is almost ridiculously cheap. A place to go when you're hungry.

They're down to just one branch in Denver, but they're scattered across Colorado.

It's not just Heathrow: LAX has nightmare day

Trouble over at LAX, where computer failure made the airport grind to a halt.

To make matters worse, it was out of the airport's control - the computer belonged to Customs and Border Patrol; 20,000 people were kept waiting for hours while officials tried to get their system back online.

Seven flights were redirected - to Ontario - and three people were hospitalised as a result of the stress of hanging around in the airport.

OFT tells airlines: Be honest

The days of "flights for 1p" - which never actually existed - are to end, as the Office of Fair Trading is ordering budget airlines to only promote fairs after fixed costs.

Aer Lingus heads north

Aer Lingus have dropped their Shannon- Heathrow routes, in order to free up resources to operate a Belfast hub. It's their first hub outside the Irish republic:

The announcement is an early sign the newly-privatised airline company is ready to ignore local political fall-out when taking decisions it considers in its commercial interest.

Ian Paisley, the hardline protestant politician who heads the four-party executive at Stormont as first minister alongside Martin McGuinness, a former IRA commander, hailed the decision by Aer Lingus as “a shining example of how competitive our economy is becoming”.

And whoever would have thought you'd hear Piasley welcoming the Irish flag-carrier operating on his patch?

Heathrow expansion protests - update

UK Indymedia are reporting that police are preventing the delivery of toilets and water to the Climate Camp - although there doesn't seem to be any reason for the legal settlement to be prevented from receiving services.

Yeah... but it's no Munich, is it?

A love song to Frankfurt Airport:



[via, somewhat surprisingly, Stephen Pollard's Spectator blog]

BA: Now loses passengers as well as baggage

We're not sure if BA have officially decided to turn themselves from an airline into some sort of Vaudeville act, but that's certainly the impression they're giving: they've now managed to start mislaying passengers, like the 83 year-old man who they left stranded in Heathrow. During his time there, he had a stroke, a serious fall, and is now facing a £20,000 flight if he wants to return to his home.

What was it PJ O'Rourke used to say about BA in those ads?

Ryanair throws stampy feet fit - again

This time, it's complaining that BAA fees mean it'll have to ground seven of its Stansted fleet over the summer.

One queue does it all?

Amongst the promises being made by Gordon Brown in the Commons this lunctime was a unified customs and passport check - what does that actually mean? That the same official will search through your dirty panties as checks your photo, or just that the people who do the two jobs will be from the same agency? And does that mean the Immigration Department will have to merge with the Customs & Revenue, or will Customs be split off from the tax people again? It's not entirely clear.

But we're sure everything will be carefully thought through before any sweeping changes are made. We're sure of that. Absolutely certain.

UPDATE:

Border and immigration and customs and UK visa staff will all be turned into one uniformed border police, Mr Brown says, adding a bit of flesh on to the bone of his proposals: "one single uniformed presence" at ports and borders.

That can be implemented "very quickly", he goes on.

But if they're wearing the same uniform, but employed by different departments, how will that actually work?

Qantas' new roo

Changing the tail-fin design of a national airline is always a risky business - the fear of Thatcher bearing down on you with her hankie in her hand must keep designers awake at night. But we can't really understand the fuss at the new Qantas logo. Indeed, if the airline hadn't made a fuss about their overhaul, we bet hardly anyone would have even noticed. Compared with the other changes of the logo, this is little more than a tweak.

John Lennon sees sense

Talking of John Lennon Airport, it's good to see they had a second thought about plans to charge people two pounds just to get into the airport. They appear to have replaced the scheme with a 'fasttrack' system, which allows you to pay two quid to woosh down a special security screening aisle instead of waiting at the back of the usual long queue.

Of course, in order to make money from this service, it could be argued that John Lennon has a vested interest in making the official, 'free' line move as slowly as possible. And all you're really doing is shifting the side of the barrier you'll be hanging about on.

It's an interesting approach to funding the extra costs of security, though, and one we'd imagine other airports will be watching carefully.

Ryanair expands in Liverpool

Ryanair are adding a number of new destinations from John Lennon Airport - from October, they'll grudgingly carry you to George Best Belfast City Airport, Hungarian capital Budapest, Tenerife, Fuerteventura and Bydgoszcz and Lodz in Poland.

Naturally, they're doing it for the Capital of Culture:

Neil Pakey, airport managing director, said: "These new services once again offer passengers from throughout the North West a range of destinations that will appeal to a cross section of travellers."

"In addition, the link with yet another European capital city is important in the run up to Capital of Culture year with visitors from Budapest soon having direct access to Liverpool."

Uh... why is it important, exactly? Are Liverpool now only expecting other Capital of Culture survivors to be interested in their event? Is there some sort of survey showing that Glaswegians visited subsequent Capitals of Culture in large numbers?

BAA suggests its poor organisation is a national emergency

BAA has apparently lost control of Heathrow to such an extent, it's pushing the Civil Aviation Authority to treat the opening of Terminal 5 in the same way it would a "terrorist attack":

Heathrow is at risk of further significant disruption to airline and passenger services following the opening of Terminal 5 in March next year believes BAA, the company that owns London’s airports.

BAA’s concern prompted the airport operator to ask its regulator, the Civil Aviation Authority, to consider suspending a penalty regime relating to service quality that requires BAA to pay rebates to airlines if the airport fails to meet certain service quality standards. A BAA spokesman said that it would be an exceptional suspension, analagous to “what happened after a terrorist attack”.

If a company can't even open up a new facility without causing disruption on such a grand scale, there are two conclusions. First, there are too many flights using Heathrow. Second, it's time to ask if BAA should be allowed to continue to run an important part of the UK's infrastructure.

Curious times in the airline industry

The Chief Executive at Heathrow has quit, just a few days after telling the Guardian the airport was 'bursting at the seams'. The departure seems a little, shall we say, rushed.

Meanwhile, British Airways' chairman has criticised the current 'one piece of handluggage' rule, which was introduced last year in response to the need to make John Reid seem decisive:

"We recognise that security is the top issue for passengers, given the current threat from terrorist activity. But to be effective, security has to be credible. Current UK security requirements are no longer credible," he told shareholders at the company's annual meeting.

Mr Broughton said the one bag rule was not applied elsewhere in Europe or in the US, undermining its security credentials. But it irritated passengers and stretched Heathrow's creaking baggage handling capability, causing conveyor belt breakdowns, which in turn meant baggage being delayed. The rule "makes London an unattractive place, particularly for transit passengers. It needs to be changed as soon as possible."

Forbidden City forbids Starbucks

We didn't know it was actually possible to turn Starbucks away - we thought they worked a bit like Earthquakes. But China's Forbidden City have told them to get slung. Starbucks are suggesting they don't mind a bit:

Seattle-based Starbucks said the decision was "very congenial" and it respected the site's motives.

Starbucks's vice-president for Greater China Eden Woon said: "There were several choices, one of which was to continue, but it would not carry the Starbucks name any more.

"We decided at the end that it is not our custom worldwide to have stores that have any other name, so therefore we decided the choice would be to leave."